PayZaaP: Mobile Recharge Free Cashback | Bharat Bill Payment | FasTag, LIC, Loan Pay, Gas Booking
(“we”, “our”, “us”) is a company incorporated under the Companies Act, 1956 with its Corporate Office at
543 Ravi Khand, Eldeco Udyan-1, Bangla Bazar, Lucknow, Uttar Pradesh 226012, India.
This Privacy Policy describes how PayZaaP and its Affiliates, Entities, Subsidiaries, and Associates
(collectively referred to as “PayZaaP”) collect, store, process, and protect your Personal Information when
you access our website, application, chatbot, or other digital platforms (collectively referred to as the “Platform”).
By using our Platform or services, you expressly agree to this Privacy Policy and applicable terms of service.
Information We Collect
We may collect the following personal and sensitive information:
Personal details: Name, address, date of birth, contact details, photo, and identification documents (PAN, Aadhaar, Passport, Voter ID, Driving License, etc.).
KYC-related details including videos, documents, and regulatory verification data.
Aadhaar number/Virtual ID (optional, not mandatory) for e-KYC authentication.
Device and technical data: IP address, mobile model, location data, browser type, plugins, cookies.
Selfie/photo for KYC and compliance verification with regulators (UIDAI, NSDL, UTI, etc.).
How We Collect Information
We collect information when you:
Register as a user or merchant on our Platform.
Transact or attempt to transact through PayZaaP services.
Provide KYC details for regulatory compliance.
Use in-app features such as camera (for video KYC, scan & pay, etc.).
Interact with links, notifications, chatbots, or surveys.
Apply for career opportunities with us.
Purpose of Data Use
We use your information to:
Create accounts and verify your identity.
Process UPI transactions, bill payments, recharges, insurance, loans, and financial services.
Comply with KYC/AML regulatory requirements.
Improve security, fraud detection, and user experience.
Provide customer support, troubleshooting, and communication.
Share information with regulators, banks, service providers, and payment networks as required by law.
Cookies & Tracking
We use cookies and similar technologies to improve performance, analyze usage, and secure transactions.
You may disable cookies in your browser, but some services may not function properly.
Data Sharing & Disclosure
Your data may be shared with:
Banks, financial institutions, and payment networks (to complete transactions).
Government agencies and regulators (to comply with applicable laws).
Affiliates, subsidiaries, and third-party service providers (for KYC, fraud prevention, hosting, analytics, etc.).
We do not sell your personal information to third parties.
Data Retention
We retain your data as long as required by law or for legitimate business purposes (such as fraud prevention, dispute resolution, and compliance). After the retention period, data is securely deleted.
Data Security
We implement encryption, firewalls, access controls, and other security measures to protect your data.
However, no online system is fully secure, and users are advised to safeguard their login details.
Your Rights
Access, correct, or delete your data.
Opt-out of marketing communications.
Withdraw consent for Aadhaar-based e-KYC.
Request deletion of your account (subject to legal obligations).
Children’s Privacy
Our services are only available to individuals above 18 years of age. We do not knowingly collect data from children.
Changes to Policy
We may update this Privacy Policy from time to time. Continued use of our Platform will be considered acceptance of the revised policy.
Contact Us
If you have any questions or concerns, please contact us: